FAQ - LashboxLA Canada

Q: How do I get in touch with Customer Service?

Please contact us at info@lashboxlacanada.com for order status and shipping information, and product or wholesale inquiries.For training inquiries contact: trainers@lashboxlacanada.com

We have answers to our most common questions so you can get the low-down on LashboxLA Canada! If you have additional questions, please do not hesitate to contact us for more information. If you are looking for FAQs and information on our subscribe and save promotion, please visit our subscribe and save page.

LashboxLA Canada Product FAQ

Can I return items if required?

Due to health and safety concerns, we cannot return, or exchange opened products. If you have an issue with a product, please contact us and we can assist you. All unopened items can be exchanged for an alternative item of equal or lesser value or for a store credit. Please read our full refund policy before contacting us.

Will I receive shipping tracking?

We provide tracking information for all packages via email. Please view our entire shipping policy.

How do I get in touch with Customer Service?

Please contact us at info@lashboxlacanada.com for order status and shipping information, and product or wholesale inquiries.

For training inquiries contact: trainers@lashboxlacanada.com

Do you offer free shipping?

We are proud to offer our customers free shipping on orders over $300 before taxes. Please view our entire shipping policy.

Do you need to purchase supplies for the training courses?

All Students will receive a manual, a lash kit, and certificate at their course at the time of completion. View our training course page for more information.